FAQ

1. What can/can't I bring to the meeting?
   
2. Is it okay that I run more than one business?
   
3. Is your group exclusive or have industry specific categories?
   
4. Do I have to attend every meeting? Do I need to find a substitute if I miss a meeting?
   
5. Do you allow men? 
   
6. What happens if I need to cancel or reschedule? or How can I tell if I am already registered for an event? 
   
7. Where exactly is the meeting space?
   
8. How long has this networking group been together?
   
9. When do you have your meetings? 
   
10. Why do you pass business cards around at the meetings? Can I add someone to my marketing/mailing list?
    
11. What is the difference between a H2H Free Member and a H2H Member?
12. How do I change my membership level?
13. I am a H2H Member and I need to renew my dues. How does that work?
14. I RSVP'd to a meeting, does that mean I am a H2H Free Member now?
    
15. I added my website to my profile but it isn't a clickable link like I see in other profiles. Why?
    
16. My email has changed or I want to change the email address associated with my account. How can I do that?
17. How do I update my photo/website/business information in my profile?
18. I am having trouble logging in and RSVP'ing to your meetings? 
19. My question wasn't answered here. How can I get it answered?
    

ANSWERS

1) What can/can't I bring to the meeting?

Bring 30+ business cards to pass out. You may also bring fliers or brochures but only pass your business card when we do introductions. Please invite people to connect with you after our meeting is over to pass out marketing materials. Also, if you have a small door prize to give away, it is a great way to promote your business!

2) Is it okay that I run more than one business?

Sure! If you represent more than one business, please choose just one business to represent at each meeting.

3) Is your group exclusive or have industry specific categories?

No! We welcome every woman in our group and if we have more than one person who is a realtor for instance, that is okay with us. We have even had women from the same company before and that is also not a problem for us. We understand if you want to be respectful of your fellow colleagues or people who share the same industry as you, but we think the more the merrier! 

You never know what you will learn from someone else in your industry and you could even serve different clientele or different areas that you cover. This is real life and you are bound to run into someone else who does what you do or works for the same company you represent. Why not sharpen your skills and show us how you differentiate yourself in the marketplace? Tell us what your niche is and who exactly you serve! Sometimes, you really offer the same services and/or products but maybe you are going to click with people 

4) Do I have to attend every meeting? Do I need to find a substitute if I miss a meeting? 

Not at all! However, the more meetings you attend and the more regular you can be, the better relationships you will build. We network differently than men. We network from our hearts rather than by how many business cards we collect. 

5) Do you allow men? 

Not generally. We do have the occasional man who is a speaker but none that attend our meetings. We sometimes share intimate information. We laugh, we cry, we offer support. In order for us to feel safe and share, we only invite women to attend our meetings.

What types of businesses do you allow in the group?

We are open to all types of businesses and even if you don't have a business of your own, you are still welcome! Some women are independent contractors or work remotely and so they find comfort, support and companionship within our group. We welcome MLM, Direct Sales, Independent Contractors, Doctors, Insurance Reps and more!

6) What happens if I need to cancel or reschedule? -OR- How can I tell if I am already registered for an event?

If it is less than 24 hours before the meeting starts, please contact Monica at 425-772-7819. You can also cancel your RSVP by logging in and accessing your profile. You should see your name at the top of every page so click on that. 

Once you are on your profile page, you will see another list of links at the top of your profile and you can select "My Event Registrations".

You will see a list of all the events you have registered for and you will be able to cancel your registration from that area. 

7) Where exactly is the meeting space?

Inspark Coworking is located below a church called, Calvary Tabernacle. Go through the main doors from the parking lot and straight down the hallway. Suite 130 is just to the left and across from the restrooms.  

8) How long has this networking group been together?

Our members have ebbed and flowed but we have been meeting since January 2010!

9) When do you have your meetings? 

Every 2nd and 4th Tuesday unless it falls on a major holiday like Christmas, 4th of July or Memorial Day.

10) Why do you pass business cards around at the meetings? Can I add someone to my marketing/mailing list?

We pass business cards around so that people can connect and pass referrals. It is absolutely against our rules and also against the law to add someone to your mailing/marketing list without asking specific permission. In fact, violating the CAN-SPAM Act comes with fines as high as $40k per violation. 

11) What is the difference between a H2H Free Member and a H2H Member? 

A H2H Free Member is someone who wants to stay informed about our group but doesn't want to commit to the yearly membership dues. The free membership can also be someone who has been an H2H Member (paid their dues) but has decided to no longer pay their dues and has been downgraded to a H2H Free Member. Only the paid membership types are listed in our online directory. 

H2H Members have paid their yearly dues so they have access to several perks that are not available to Non-Members. We also might restrict our calendar so that only members who have paid their dues can participate in Adventure Outings or other fun events. 

12) How do I change my membership level? 

Log into your account:

It should take you to your profile but if not, click on your name that appears at the top of every page. Under "Membership details", you will see a link after your "Membership level" called "change":

You will be given a choice of memberships to change to. Follow the instructions on the following screens. Payment will be collected if you are upgrading. 

13) I am a H2H Member and I need to renew my dues. How does that work? 

If this is the first time ever logging into your account, you will have to use the FORGOT PASSWORD link on the log in page to have the password reset so you can access your account. At the top of every page on the website, there will be a LOG IN button. If you are already logged in, it will display your name instead. 

To access your profile, click on your name at the top of each page and a drop down menu will appear. One of the options is "View Profile" so click on that. Under the "Renewal Due On" section, there will be a button to renew your membership under your renewal date. If your renewal date is more than 30 days away, this button will not appear. If you are ready to renew, click on this button and follow the instructions. 

Your membership will renew 1 year from the date that you pay. The dues will automatically renew every year as long as your credit card is still valid. 

If you want to pay your dues by check, please contact Monica. Your dues will have to be renewed manually each year and you will get reminder emails when it is 14 and 7 day(s) before your membership expires. If you choose to not renew, your membership will be automatically downgraded to the free membership.

14) I RSVP'd to a meeting, does that mean I am a H2H Free Member now? 

Basically, yes. Our admin will need to go into our database to manually assign you a Free Membership but they will also send you an email explaining what happened. We assign a Free Membership to you as it helps us maintain our database easier. As a free member, you will get our email newsletters and other event announcements. We highly recommend that you log in and update your profile so that people can find you. It will also make it easier to RSVP to future meetings and you can use our Wild Apricot app as well.

If you want to upgrade to a paid membership level and get all the amazing perks we offer, you can edit your profile and there will be link to change your level. 

We do ask that our Free Memberships manually renew their membership every 6 months. This way, we can keep only those people who are interested in our group in our database. Sometimes people move away or schedules change and it is an easy way for us to keep our membership up to date. 

Once you log on to your account on the website, please click the button to renew and follow the prompts. It will ask you to fill out your profile but only one question is required. That is all we ask every 6 months!

15) I added my website to my profile but it isn't a clickable link like I see in other profiles. Why?

In order for your link to become clickable, it needs to start with "www" or it needs to start with an "http://" or "https://". Here are some examples:

monicayourtravelgal.com -- Not clickable

http://monicayourtravelgal.com -- Clickable

www.monicayourtravelgal.com -- Clickable

16) My email has changed or I want to change the email address associated with my account. How can I do that? -OR-
17) How do I update my photo/website/business information in my profile?

Please make sure to login to your account with the old email address and open up your profile. Your profile can be accessed at the top of every page by clicking on your name:

Click on the "Edit Profile" button and update your email or any other relevant information like your photo, business name, profile questions, etc. Make sure you save! 

If you can't access your account, please use the "Forgot Password" link on the login screen. If you no longer have access to the old email address, please contact us and we can edit your account manually. Please avoid creating a new account if you cannot access your old one. This website charges per account (aka email) so it helps us out if we can avoid duplicates. Thanks!

18) I am having trouble logging in and RSVP'ing to your meetings?

Please check what email address you are using to log in or RSVP with. There are many times that someone has used a different email address each time they try to RSVP. Your account is EMAIL SPECIFIC. I have even seen where people will RSVP with a typo in their email address so of course the system does not recognize it and it will create a new account with the email address with a typo. They will never get our emails so they might not even know. 

Another thing to try is to clear your cookies and cache. Sometimes, if you try to RSVP and it fails or your connection is bad, it will get stuck. Here are some links that might be helpful: 

Clearing iPhone Cache/Cookies

Clearing Android Cache/Cookies

19) My question wasn't answered here. How can I get it answered?

If there is a question that you don't see answered, please contact us!